Indigenous Patient Experience Director

1 day ago


Vancouver, British Columbia, Canada Providence Health Care Full time

**Job Summary:**

We are seeking an experienced Indigenous Patient Experience Director to join our team at Providence Health Care. As a key member of our organization, you will play a vital role in advancing Truth and Reconciliation with Indigenous peoples.

**About Us:**

Providence Health Care is driven by compassion and social justice, providing exceptional care and innovation to our patients and communities. We are proud to have been recognized as one of Canada's Best Diversity Employers and BC's Top Employers.

**Responsibilities:**

  • Support the development and implementation of the Indigenous Wellness & Reconciliation Action Plan in alignment with our Mission, Vision, Values, strategic directions, goals, and objectives.
  • Build influence and trust with our leaders, medical staff, staff, and partners through effective communication and collaboration.
  • Coaches PHC managers, physicians, and staff in building relationships with Indigenous Wellness services team members.

**Requirements:**

  • A Master's degree in Health or Business Administration, Leadership or Organizational Development, or other related Master's degree, plus seven (7) to ten (10) years of related organizational development experience, preferably in an Indigenous health care context.
  • Demonstrated leadership and initiative in developing, implementing, and evaluating Indigenous Wellness services and programming.

**What We Offer:**

  • The salary range for this role is $113,195 - $162,718 per year, depending on experience.
  • A comprehensive health benefit package, including dental, vision, and life coverage.
  • An orientation session and comprehensive onboarding to all new hires.

**Working Conditions:**

This position will be required to be hybrid.



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