Canna Cabana Store Manager Assistant
6 days ago
As a vital member of our retail team at Canna Cabana, the Assistant Store Manager plays a crucial role in delivering exceptional shopping experiences for our customers. Reporting to the Store Manager, this individual will oversee day-to-day retail operations, ensuring seamless execution and exemplary customer service.
Key Responsibilities
- Collaborate with the Store Manager to facilitate smooth store operations and maintain high standards.
- In the absence of the Store Manager, assume responsibility for supervising daily activities and making key decisions.
- Provide guidance on personnel management tasks, such as interviews, promotions, and performance reviews, as required.
- Lead and direct store associates, providing direction, guidance, and instruction as needed.
- Maintain consistent adherence to established store conditions and standards.
- Assist in creating weekly staffing schedules to meet business needs.
- Liaise with various departments to ensure effective communication and expectations are met.
- Greet and assist customers, modeling excellent behavior for other staff members.
- Ensure compliance with company policies and relevant legislation among all staff members.
- Handle customer complaints, escalating issues as necessary.
- Maintain adherence to health, safety, and security regulations, meeting required standards.
- Oversee and assist in inventory management.
- Perform other duties as required.
Requirements
- High school diploma and College/CEGEP/vocational or technical training required.
- Demonstrated service orientation and strong customer service skills.
- Valid Selling It Right certification mandatory.
- Valid Criminal Background Check required prior to start date.
- A minimum of 3-5 years of work experience in the retail industry is preferred.
- A minimum of 2 years of work experience in a supervisory role in a retail environment is required.
- Excellent time management and prioritization skills essential.
- Demonstrated ability to train and motivate staff required.
- Skills to monitor and assess staff performance necessary.
- Basic office administration skills required.
- Proficiency in Microsoft Office productivity suite highly valued.
- Strong teamwork and communication skills, both verbal and written.
- Strong customer service and troubleshooting skills essential.
- A well-defined sense of diplomacy and professionalism.
- Availability for shift work, Monday to Sunday, according to business needs.
- Ability to work nights, holidays, and weekends, as well as different locations.
- Excellent teamwork and team building skills essential.
- Thorough understanding of applicable health and safety legislation.
- A professional, responsive, and positive work attitude is mandatory.
Estimated Salary: $60,000 - $80,000 per year, based on the location and industry standards. The salary range may vary depending on the individual's qualifications and experience.
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