Strategic Engagement Coordinator

4 weeks ago

Mississauga, Ontario, Canada 837 GlaxoSmithKline Inc. Full time

Drive Strategic Engagement

At 837 GlaxoSmithKline Inc., we are seeking a skilled Strategic Engagement Coordinator to join our team. As a key member of our central strategic capability team, you will be responsible for driving smooth, seamless, and compliant engagement of Health Care Providers (HCP), External Experts (EE), and Health Care Organizations (HCO) across the globe.

Key Responsibilities:

  • Maintain and enhance existing processes to support the continued business, ensuring that both systems and processes remain fit for purpose within a changing external and internal environment.
  • Support specific core HCP/EE and HCO Engagement processes for GSK Pharmaceuticals and ViiV Healthcare.
  • Deliver operational support services to support specific therapy-aligned Health Care Organization, Health Care Provider, and External Expert engagements for local and cross-border/above country-sponsored activity as required.
  • Ensure customer queries are dealt with in a timely manner.
  • Ensure Health Care Provider/External Expert travel is booked compliantly in line with GSK policy.
  • Maintain documentation compliance and retention to required standards.
  • Assist in the delivery of level 1 quality framework (checklists) and support of QA audits (level 2-3).
  • Support a culture of continuous process improvements through regular end-to-end process reviews.
  • Provide input into the design of appropriate training programs and materials to support all staff training needs.
  • Ensure payments to HCOs are paid on time in accordance with GSK payment processes.
  • Adhere to quality monitoring frameworks to assure senior management of the delivery of HCO payments and TOV activities in accordance with internal standards and external regulatory and legal requirements.

Requirements:

  • Pharma industry experience.
  • Knowledge of R&D clinical development and/or medical affairs.
  • Technical support specialists experience.
  • Project coordination/management experience.
  • Ability to work effectively with stakeholders across multiple functions and geographies to deliver a consistent approach.
  • Self-motivated; works as part of a highly matrixed global team.
  • Studies in Business Administration, Project Management, or similar careers.
  • 1+ years of experience in projects coordination or administrative roles.
  • English level: advanced.
  • Microsoft Office knowledge.

Why GSK?

Uniting science, technology, and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology, and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. We prevent and treat disease with vaccines, specialty, and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology, and oncology).

Important notice to Employment businesses/Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK.

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