Technical Support Specialist
6 days ago
We are seeking a highly skilled Technical Support Analyst to join our team at Durabuilt Windows & Doors Inc. The successful candidate will provide technical assistance and support to our employees and customers, ensuring seamless operation of our computer systems and networks.
Key Responsibilities:- Respond to user inquiries and resolve technical issues related to computer systems, networks, and software.
- Provide training and guidance to users on the effective use of computer systems and software.
- Collaborate with the IT team to identify and resolve technical problems.
- Develop and maintain technical documentation and knowledge base.
- Participate in the design and implementation of new systems and processes.
- 2 years of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong knowledge of computer systems, networks, and software.
The successful candidate will work in a dynamic and collaborative environment with a team of experienced professionals. The position requires a strong attention to detail and the ability to work independently with minimal supervision.
Language:The primary language of work is English.
Hours of Work:40 hours per week.
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