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Technical Support Specialist

2 months ago

Edmonton, Alberta, Canada 2188136 Alberta LTD Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at 2188136 Alberta LTD. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have access to the resources they need to perform their jobs effectively.

Key Responsibilities:
  • Technical Support: Provide technical assistance and support to users, including troubleshooting and resolving technical issues related to computer networks, software, and hardware.
  • User Training: Provide training and guidance to users on the use of computer systems, software, and other technical tools.
  • Problem Resolution: Identify and resolve technical problems and issues, and document solutions for future reference.
  • Collaboration: Work collaboratively with other technical support staff to resolve complex technical issues and improve overall technical support services.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 2 years to less than 3 years of experience in a technical support role.
  • Language: English.
  • Work Hours: 40 hours per week.

We offer a dynamic and supportive work environment, and we are committed to helping our employees grow and develop their skills. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.