Hotel Operations Supervisor
4 weeks ago
Job Title: Hotel Operations Supervisor
About the Role:
We are seeking a highly organized and detail-oriented Hotel Operations Supervisor to join our team at Alexis Hotel. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel, including supervising staff, coordinating activities, and maintaining high standards of customer service.
Key Responsibilities:
- Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams
- Ensure that all hotel operations are running efficiently and effectively, including check-in and check-out processes, room assignments, and guest services
- Develop and implement procedures to improve customer satisfaction and loyalty
- Collaborate with other departments, such as food and beverage and sales, to ensure seamless operations and excellent customer service
- Monitor and maintain high standards of cleanliness and maintenance throughout the hotel
- Assist with staff training and development, including onboarding new employees and providing ongoing coaching and feedback
Requirements:
- 1-2 years of experience in a hotel operations or management role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
- High school diploma or equivalent required; degree in hospitality or related field preferred
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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