Sales and Customer Service Consultant
3 weeks ago
The Body Shop is a pioneering cruelty-free beauty brand with a vision to generate positive economic, social and environmental impact.
Your Role in Our StoreAs a dedicated sales and customer service consultant, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins, and proactively engage with customers to experience a range that suits their preferences and lifestyle.
Key Responsibilities- Develop in-depth knowledge of our extensive product range, which includes over 2,000 vegetarian/vegan options sourced through ethical Community Trade programmes.
- Understand and meet the needs of our customers by recommending products that align with their values and preferences.
- Support the store management team in driving sales and profit growth through exceptional customer service delivery.
- Be available to work flexible hours, including evenings, weekends, and holidays, to meet the needs of our customers.
- Participate in ongoing training and development opportunities to enhance your skills and knowledge.
- Promote our Community Partnerships and drive local activism through connections with community leaders.
- Enjoy opportunities for career growth and development within The Body Shop brand.
- Join one or more of our Inclusion & Belonging Networks, such as TBS Together Pride, SEEN Ethnicity, GO Far Gender, or This Ability Disability Network, to support and celebrate individuality.
This role offers a competitive estimated salary of $35,000-$45,000 per annum, based on location and experience. As a valued member of our team, you will enjoy a comprehensive benefits package, including opportunities for professional growth and development, and the chance to be part of a global brand that truly makes a difference.
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