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Security and Guest Experience Specialist

1 month ago

Victoria, British Columbia, Canada CB Canada Full time

We are seeking a dedicated and personable Security Officer to join our team at CB Canada. Under the supervision of the Security Manager, you will be responsible for protecting patrons, staff, and assets to ensure the integrity of the gaming floor and company property.

Key Responsibilities:

  • Preparing statements and reports on internal and external violations, unsafe conditions, potential hazards, and suspicious persons and activities.
  • Enrolling guests into the Self-Exclusion Program.
  • Conducting regular patrols of the entire property as directed, identifying risks and conditions that present safety issues.
  • Providing or assisting with First Aid for employees and guests.
  • Responding to, resolving, or escalating security issues.

Requirements:

  • High school diploma required, post-secondary education an asset.
  • Strong communication and public relations skills.
  • Previous experience or training in security an asset.
  • Ability to multi-task and prioritize.
  • Adaptability and flexibility with work schedule.
  • Exceptional organizational, problem-solving, and conflict resolution capabilities.