Security Supervisor

2 months ago


Victoria, British Columbia, Canada CB Canada Full time

As a Security Supervisor at Great Canadian Gaming Corporation, you will be responsible for ensuring the safety and security of our guests and staff. This role requires a high level of integrity, honesty, and commitment to upholding our company values.

Key Responsibilities:

  • Provide input for team member performance objectives and evaluations
  • Mentor, coach, and train front-line security team members
  • Monitor, document, and prepare statements/reports on internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities
  • Enroll guests into the Self-Exclusion Program
  • Conduct regular patrols of the entire property as directed; identify risks and conditions that present safety issues
  • Provide or assist with First Aid for team members and guests
  • Respond to, resolve, or escalate security issues
  • Escort guests and team members or assign escort duties as required
  • Oversee crowd control for special events
  • Liaise and communicate effectively with all operational departments
  • Develop and cultivate strong working relationships with all stakeholders (guests, ownership, and team members)
  • Ensure compliance with licensing laws, health and safety, and other statutory regulations

Requirements:

  • Previous security experience an asset but not required
  • A High School Diploma
  • Strong communication and public relations skills
  • Second language an asset
  • Exceptional interpersonal skills and time management skills
  • Ability to multi-task and prioritize
  • Ability to be adaptable and flexible with work schedule
  • Exceptional organizational, problem-solving, and conflict resolution capabilities
  • Experience with MS Office and Outlook
  • Certification in Occupational First Aid Level 2 and WHMIS an asset
  • Completion of Gaming Security Officer training an asset
  • The ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB)
  • Serving It Right, Smart Serve, or IGB certification, or the ability to obtain a Serving It Right Certification

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