Counter Sales Associate
3 weeks ago
Job Title: Counter Salesperson
Job Summary:
We are seeking a highly motivated and customer-focused Counter Salesperson to join our team at EMCO Corporation. As a Counter Salesperson, you will provide exceptional sales support to walk-in customers, maintain a clean and organized counter sales area, and provide support to our Inside Sales and Outside Sales functions.
Key Responsibilities:
- Assist customers with purchases at the Profit Centre counters
- Research and recommend products to customers
- Drive sales growth through counter merchandising and product promotion
- Enter, pick, and pack sales orders
- Maintain and clean the counter area
- Inform the buyer of low stock levels
- Follow up on backorders with vendors and provide customers with accurate delivery dates
- Process returns and warranty claims
- Navigate and resolve customer concerns and complaints
Requirements:
- Grade 12 diploma or equivalent; college and/or university degree an asset
- Minimum 2 years of experience in customer service or counter sales
- Outstanding customer service and verbal communication skills
- Excellent relationship building skills with customers, vendors, and teammates
- Ability to learn and operate software systems
- Experience working in a fast-paced environment
- Intermediate math skills with a strong attention to detail
- Ability to learn material handling equipment
- Strong work ethic and high standard of integrity
Preferred Skills:
- Previous experience with plumbing and building products
- Ability to use the Internet for problem-solving
- Experience with Trend, Eclipse, Word, Excel, and Outlook
About EMCO Corporation:
EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a culture that prides itself in supporting our employees every step of the way, with endless opportunities for growth and development.
What We Offer:
- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time
Salary Range: $45,000-$50,000
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