Counter Sales Representative
1 day ago
Job Summary
We are seeking a highly motivated and customer-focused Counter Salesperson to join our team at EMCO Corporation. As a Counter Salesperson, you will play a key role in providing exceptional customer service and support to walk-in customers at our Profit Centre counters.
Key Responsibilities
- Provide sales support to customers, including answering questions, picking, and entering orders
- Maintain a clean and organized counter sales area, including merchandising displays
- Assist customers with purchases, research products, and provide recommendations
- Drive sales growth through counter merchandising, product promotion, and generating leads for the Outside Account Manager
- Enter, pick, and pack sales orders generated at the counter
- Process returns and warranty claims, including paperwork in compliance with procedures
- Navigate and resolve customer concerns and complaints
Requirements
- Grade 12 diploma or equivalent; college and/or university degree an asset
- Minimum 2 years of experience in customer service or counter sales
- Outstanding customer service and verbal communication skills
- Excellent relationship building skills with customers, vendors, and teammates
- Ability to learn and operate software systems used to process orders
- Experience working in a fast-paced environment
- Intermediate math skills with a strong attention to detail
Preferred Skills
- Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
- Ability to use the Internet as a resource to problem solve and find alternative solutions for customers
- Experience using Trend, Eclipse, Word, Excel, and Outlook
About EMCO Corporation
EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic work environment, opportunities for growth and development, and a culture that supports our employees every step of the way.
What We Offer
- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time
Salary Range
$45,000-$50,000
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