Optical Care Specialist

1 week ago

Vancouver, British Columbia, Canada EssilorLuxottica Group Full time
{"h1": "Optical Care Specialist", "p": "At EssilorLuxottica Group, we are committed to delivering exceptional eye care to our customers. As an Optical Care Specialist, you will be responsible for creating a personalized experience for each customer, ensuring that their eyewear needs are met with precision and care.

Your key responsibilities will include:

* Welcoming customers and setting expectations
* Custom fitting glasses and precisely placing prescriptions in lenses
* Acting as a leader in optical acumen
* Taking and recording measurements, accurately adjusting and fitting eyewear with attention to detail
* Assisting the team with complex product needs and prescriptions
* Accurately and thoroughly using technology despite time pressure and customer volume
* Proactively exploring root causes of issues and ensuring customer satisfaction

If you are a detail-oriented and customer-focused individual with a passion for optical care, we encourage you to apply for this exciting opportunity.

**Essential Qualifications:**

* High school graduate or equivalent
* State licensure
* Optical dispensing experience
* Strong customer service skills
* Knowledge of current store merchandise
* Strong basic math skills
* Awareness of current fashion trends
* Selling skills
* Familiarity with POS, computers, and calculators

**Preferred Qualifications:**

* Previous customer service and retail experience

**What We Offer:**

* Competitive pay and bonus structure
* Comprehensive benefits package
* Opportunities for professional growth and development

We are an equal opportunity employer and welcome applications from diverse candidates.

Please note that we are committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations, please contact us at [insert contact information].

Thank you for considering EssilorLuxottica Group as your employer.

Sincerely,
[Your Name]"}

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