Customer Service Representative
16 hours ago
About the Role
We are seeking a highly skilled and customer-focused individual to join our Contact Center team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities
Provide personalized service to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
Work collaboratively with colleagues to achieve team goals and objectives.
Participate in ongoing training and development programs to enhance your skills and knowledge.
Meet or exceed performance targets, including customer satisfaction and quality metrics.
Requirements
High school diploma or equivalent.
Exceptional communication and listening skills.
Ability to multitask and navigate computer systems and applications.
Digital literacy and flexibility in a fast-paced environment.
Positive attitude and resilience in responding to challenging situations.
About TD
The Toronto-Dominion Bank (TD) is one of the world's leading global financial institutions, serving over 27 million households and businesses in Canada, the United States, and around the world. We are committed to delivering legendary customer experiences and building a culture of innovation, diversity, and inclusion.
Total Rewards Package
Our Total Rewards package includes a competitive salary, variable compensation, and a comprehensive benefits plan, including health and wellness programs, retirement savings, and career development opportunities.
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