Insurance Account Manager

2 weeks ago


ChathamKent, Canada BrokerLink Full time

We are seeking a highly skilled Insurance Account Manager to join our team at BrokerLink. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible insurance solutions.

Key Responsibilities:

  • Control the flow of walk-in customers and callers
  • Provide assistance to the Commercial Insurance Account Executive
  • Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
  • Receive and process all incoming Commercial paperwork
  • Assist with quotes to customers, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
  • Process endorsements, invoices, and follow up on payments
  • Communicate with Insurance companies, negotiate with underwriters on customers' behalf, negotiate renewal of terms, follow up with Adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications

Requirements:

  • High School and/or Post-Secondary Education
  • 2-5 years' experience in an office environment
  • Commercial insurance experience an asset
  • RIBO License an asset
  • Exposure to Epic is an asset
  • Previous sales experience is an asset;
  • Demonstrated ability to handle multiple priorities successfully;
  • Strong analytical and organizational skills;
  • Excellent verbal and written communication skills

About BrokerLink:

We are a leading insurance brokerage with over 200 offices across Canada. We are committed to providing our clients with exceptional service and insurance solutions. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.



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