Transformation Specialist

3 weeks ago


Markham, Ontario, Canada Aviva plc Full time
About the Role

We are seeking a highly skilled Transformation Specialist to join our team at Aviva plc. As a key member of our organization, you will play a critical role in driving business transformation and delivering strategic objectives.

Key Responsibilities
  • Strategic Roadmap Development
    • Develop, define, and track various insurance portfolio initiatives, including business-as-usual, small, medium, and large projects, highlighting key dependencies in partnership with Transformation Partners.
  • Intake Support
    • Provide support on the intake of new initiatives across the portfolio, including prioritization and funding efforts for each initiative, ensuring adherence to the Aviva Change Framework.
  • Insurance Transformation Forum
    • Create and maintain regular status and pack for the monthly Transformation Forum, in collaboration with Operational Sponsors, business owners, and IT leads, detailing project dependencies, status, risks, and achievements. Send action items as required.
  • Stakeholder Communication
    • Act as a communication bridge between project teams, the Transformation Management Office, and other stakeholders, ensuring clarity and transparency in project updates and requirements.
  • Risk and Issue Management
    • Proactively identify, document, and assist in resolving risks and issues within the project portfolio, escalating significant matters to higher management within the Transformation Management Office directly.
  • Process Improvement
    • Contribute to enhancing Transformation Management Office processes and methodologies, adopting best practices in project tracking and management.
  • Change Management Support
    • Support the creation and execution of change management strategies to ensure that organizational changes are communicated effectively and adopted smoothly. Proactively engage key stakeholders to analyze the demand for resources.
Requirements
  • Related University Degree in IT, Finance, or Business.
  • 5-8 years of project and/or portfolio delivery experience.
  • Strong working knowledge of the Canadian P&C industry and its regulatory environment.
  • Strong background in Insurance, with 5+ years of experience.
  • Strong program management background and a deep understanding of the risks inherent in delivering an organizational change.
  • Finance background with the ability to build and monitor business cases for projects and under cost/benefit analysis and key performance indicators.
  • Demonstrated track record of developing efficient and effective processes to improve delivery and ensure that goals and targets are met on a consistent basis.
  • 3+ years of industrial experience in Business Intelligence Analytics or Reporting.
  • Previous experience working with senior stakeholders and in a cross-functional team environment.
  • Proven ability to embrace and lead change, be highly adaptable and flexible, decisive, and display excellent judgment.
  • Ability to effectively communicate and influence both orally and in writing, complicated subject matters to senior executive teams and critical business partners.
  • Robust problem-solving skills, capable of identifying and addressing risks and issues, ensuring the smooth progress of transformation projects.
  • A zest for a fast-moving, complex, and sometimes ambiguous workday, with the ability to juggle and prioritize work while providing timely and valuable outputs.
  • Organized, detail-oriented, self-motivated, adaptable, and a collaborative team player.
  • Knowledge of Jira/Confluence is an asset.
  • CIP is preferred but not required.
What We Offer
  • Compelling rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Outstanding Career Development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.
  • Hybrid flexible work model.


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