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Abercrombie & Fitch Store Leader
2 months ago
Abercrombie & Fitch is seeking a highly motivated and experienced Key Holder to join our team. As a Key Holder, you will be responsible for driving business results, leading a team of associates, and ensuring a differentiated customer experience.
Key Responsibilities- Training and Development: Provide guidance and support to associates to ensure they have the skills and knowledge needed to succeed in their roles.
- Customer Experience: Foster a positive and engaging customer experience by ensuring a well-trained and motivated team, and by maintaining a clean and organized store environment.
- Communication: Effectively communicate with associates, customers, and management to ensure seamless operations and achieve business goals.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, and ensure that sales floors are well-merchandised and organized.
- Asset Protection: Implement and maintain asset protection procedures to prevent loss and ensure the security of company assets.
- Policies and Procedures Adherence: Ensure that all associates are aware of and adhere to company policies and procedures.
- At Least One Year of Customer Service Experience: Proven experience in customer-facing roles, with a focus on providing exceptional customer service.
- Work Ethic: Demonstrate a strong work ethic, with a focus on achieving business results and exceeding customer expectations.
- Assertiveness: Possess the ability to assertively communicate with associates, customers, and management to achieve business goals.
- Applied Learning: Demonstrate the ability to apply learning to evolve as a business leader and improve store results.
- Attention to Detail: Maintain a high level of attention to detail, with a focus on ensuring accuracy and quality in all aspects of the job.
- Analytical Skills: Possess strong analytical skills, with the ability to analyze data and make informed decisions.
- Adaptability / Flexibility: Demonstrate the ability to adapt to changing situations and priorities, with a focus on flexibility and a willingness to learn.
- Multi-Tasking: Possess the ability to effectively manage multiple tasks and priorities, with a focus on achieving business results.
- Stress Tolerance: Demonstrate a high level of stress tolerance, with the ability to remain calm and composed in high-pressure situations.
- Monthly Incentive Bonus Program: Eligible for a monthly incentive bonus program, based on individual and team performance.
- Paid Time Off: Receive paid time off, including vacation days and holidays.
- Paid Volunteer Day per Year: Eligible for a paid volunteer day per year, allowing you to give back to your community.
- Merchandise Discount: Receive a merchandise discount, allowing you to purchase company products at a discounted rate.
- Medical, Dental and Vision Healthcare Coverage: Eligible for comprehensive medical, dental, and vision healthcare coverage.
- Life and Disability Insurance: Eligible for life and disability insurance, providing financial protection for you and your loved ones.
- Associate Assistance Program: Eligible for an associate assistance program, providing support and resources for associates.
- Registered Retirement Savings Plan with Company Match: Eligible for a registered retirement savings plan with company match, helping you save for your future.
- Training and Development: Receive training and development opportunities, helping you grow and develop in your career.
- Opportunities for Career Advancement: Opportunities for career advancement, with a focus on promoting from within.
- A Global Team of People Who'll Celebrate You for Being You: Join a global team of people who value diversity, equity, and inclusion, and who will celebrate you for being you.
