Restaurant Operations Manager

6 days ago


Kitchener, Ontario, Canada Subway Restaurant Full time
Job Description:

We are seeking an experienced Restaurant Operations Manager to join our team at Subway Restaurant. In this role, you will be responsible for overseeing the daily operations of the restaurant, ensuring that we deliver exceptional customer service and maintain high-quality food standards.

Key Responsibilities:
  • Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms accurately and efficiently.
  • Performance Reviews: Conduct regular performance reviews with staff to identify areas for improvement and provide feedback.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and ensure we have the necessary stock to meet customer demand.
  • Health and Safety: Ensure that all health and safety regulations are followed, including proper food handling and storage procedures.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Marketing: Participate in marketing plans and implementation to increase sales and attract new customers.
  • Customer Service: Address customer complaints or concerns in a professional and timely manner, providing excellent customer service at all times.
Requirements:
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: 1 year to less than 2 years of experience in a similar role is preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
Benefits:
  • Salary: $50,000 - $60,000 per year, depending on experience.
  • Hours: 37.5 hours per week, Monday to Friday.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision coverage.
About Us:

At Subway Restaurant, we are committed to delivering exceptional customer service and maintaining high-quality food standards. We offer a dynamic and supportive work environment, with opportunities for career growth and development.



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