Senior Restaurant Operations Manager

2 weeks ago


Kitchener, Ontario, Canada The Grand Mehfil Inc. Full time
The Grand Mehfil Inc. is seeking a seasoned Senior Restaurant Operations Manager to lead our food service team in a fast-paced environment. This role offers a competitive salary of $65,000 - $75,000 per year, based on experience and qualifications.

About the Role
  • Oversee daily operations and ensure seamless execution of menu items, ensuring quality control standards are met.

Responsibilities
  1. Supervise and coordinate activities of staff who prepare and portion food, maintaining a clean and safe work environment.
  2. Train staff in job duties, sanitation procedures, and customer service protocols.
  3. Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory.
  4. Address customer complaints or concerns, resolving issues promptly and professionally.
  5. Maintain accurate records of stock, repairs, sales, and wastage.
  6. Supervise and inspect delivery of food trolleys, ensuring timely and efficient service.
  7. Establish work schedules and manage staff rotations, ensuring adequate coverage during peak periods.
  8. Prepare and submit reports on operational performance, identifying areas for improvement.

Requirements
  • Secondary (high) school graduation certificate required.
  • 7 months to less than 1 year of experience in a related field.
  • Excellent oral communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
  • Flexibility and a team player attitude, with capacity to take initiative and adapt to changing situations.


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