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Guest Experience Coordinator

2 months ago

Stratford, Ontario, Canada Strickland's Stratford Toyota Full time
**About Strickland's Stratford Toyota**

We are a leading automotive dealership that values community and human connection. Our company culture is built on the principles of hospitality, kindness, and a commitment to excellence.

**Job Summary:**

We are seeking a highly skilled and customer-focused Guest Experience Coordinator to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and creating a welcoming environment for our guests.

**Key Responsibilities:**

  • Customer Service: Greet guests with a warm smile, ensure their comfort and satisfaction, and provide assistance as needed.
  • Administrative Support: Manage front desk operations, handle phone calls, and provide administrative support to the team.
  • Environment Creation: Maintain a clean, organized, and welcoming reception area, and ensure that guests feel at home.
  • Team Collaboration: Foster a sense of community among employees, and be the go-to person for office-related questions and concerns.

**Why Strickland's Stratford Toyota?**

  • Mentorship Program: Learn from the best in the business and develop your skills and knowledge.
  • Great Company Culture: We value our employees and strive to create a positive and supportive work environment.
  • Full Systems Training: Receive comprehensive training on our systems and processes to ensure your success.
  • Pension and Health Benefits: We offer a competitive benefits package to support your well-being.
  • Employee Vehicle Lease Program: Take advantage of our employee benefits and drive a new vehicle.

**Requirements:**

  • Front Desk Experience: 1 year (preferred)
  • Administrative Experience: 1 year (preferred)

**Work Location:** In person