Service Advisor

1 week ago

Abbotsford, British Columbia, Canada Trotman Auto Group Full time

Job Summary:

Trotman Auto Group is seeking an experienced Automotive Service Advisor to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for ensuring a seamless and satisfying experience for our customers.

Key Responsibilities:

  • Provide top-notch customer service to all Service clients, ensuring their needs are met and exceeded.
  • Recommend repairs and maintenance by listening to customer descriptions of problems and examining service history to determine recommended maintenance and repair.
  • Perform multi-point inspections on all customer vehicles upon service write-up process.
  • Compile quotes for recommended repairs and/or maintenance by utilizing MPI Software.
  • Verify warranty and service contract coverage by examining records and explain any provisions and exclusions to customers.
  • Practice a consistent and thorough follow-up process to ensure customers are kept up to date on vehicle condition and status.
  • Prepare clear and concise repair orders and obtain approval signatures.
  • Enter repair orders into service database system and monitor progress.
  • Communicate effectively with Service Technicians to ensure all information is retrieved, documented, and communicated with clients on vehicle conditions.

Requirements:

  • Minimum 2 years of recent experience as a Service Advisor.
  • Domestic OEM Brand Dealer experience is preferred but not required.
  • Superior customer service skills with a desire to exceed expectations.
  • Outstanding attention to detail and organizational skills.
  • A desire to exceed customer's expectations.
  • Enjoys building relationships and has excellent interpersonal skills.
  • Valid Class 5 driver's license with a clean driver's abstract.

What We Offer:

  • Extended Health Care.
  • Dental.
  • RRSP.
  • Employee Assistance Program.
  • Paid time off, etc.
  • Employee Discounts.
  • Weekly Incentives.
  • Real-time Comprehensive Training.
  • NADA Training Courses available for most departments.
  • Internal Professional and Career Development programs.

  • Service Advisor

    4 days ago

    Abbotsford, British Columbia, Canada Trotman Auto Group Full time

    About the RoleThe Service Advisor is a key member of our team, responsible for providing exceptional customer service to all Service clients. This includes initiating automotive services and repairs by ascertaining performance problems, verifying warranty and service contract coverage, and developing estimates of work required.Key ResponsibilitiesProvide the...

  • Service Advisor

    4 days ago

    Abbotsford, British Columbia, Canada Trotman Auto Group Full time

    About the RoleThe Service Advisor is a key member of our team, responsible for providing exceptional customer service to all Service clients. This includes initiating automotive services and repairs by ascertaining performance problems, verifying warranty and service contract coverage, and developing estimates of work required.Key ResponsibilitiesProvide the...

  • Service Advisor

    4 days ago

    Abbotsford, British Columbia, Canada BE Power Equipment Full time

    {"title": "Service Advisor", "content": "Join Our Team as a Service AdvisorWe are a leading manufacturer of pressure washers, air compressors, generators, and water pumps serving industrial markets in over 30 countries. Our company is headquartered in Abbotsford, BC, and is a third-generation, family-owned business focused on designing quality products and...

  • Service Advisor

    4 days ago

    Abbotsford, British Columbia, Canada BE Power Equipment Full time

    {"title": "Service Advisor", "content": "Join Our Team as a Service AdvisorWe are a leading manufacturer of pressure washers, air compressors, generators, and water pumps serving industrial markets in over 30 countries. Our company is headquartered in Abbotsford, BC, and is a third-generation, family-owned business focused on designing quality products and...

  • Service Writer/Advisor

    1 week ago

    Abbotsford, British Columbia, Canada GFL Environmental Full time

    GFL Environmental is seeking a skilled professional to fill the role of Service Writer/Advisor.About the Role:The Service Writer/Advisor will be responsible for creating and monitoring work orders, tracking preventive maintenance repairs, and scheduling repairs accordingly. This role will also involve entering hours, filing daily vehicle inspection reports...

  • Service Writer/Advisor

    2 weeks ago

    Abbotsford, British Columbia, Canada GFL Environmental Full time

    GFL Environmental is seeking a skilled professional to fill the role of Service Writer/Advisor.About the Role:The Service Writer/Advisor will be responsible for creating and monitoring work orders, tracking preventive maintenance repairs, and scheduling repairs accordingly. This role will also involve entering hours, filing daily vehicle inspection reports...

  • Service Advisor

    7 days ago

    Abbotsford, British Columbia, Canada First Truck Centre Full time

    Job OverviewFirst Truck Centre is seeking a highly skilled Service Advisor to join our team in Abbotsford, BC. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesMeet and greet customers, book appointments, and schedule repairs.Create...

  • Service Advisor

    7 days ago

    Abbotsford, British Columbia, Canada First Truck Centre Full time

    Job OverviewFirst Truck Centre is seeking a highly skilled Service Advisor to join our team in Abbotsford, BC. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesMeet and greet customers, book appointments, and schedule repairs.Create...

  • Service Advisor

    1 week ago

    Abbotsford, British Columbia, Canada Trotman Auto Group Full time

    About the RoleThe Service Advisor is a key member of our team at Trotman Auto Group, responsible for providing exceptional customer service to all Service clients. This includes initiating automotive services and repairs by ascertaining performance problems, verifying warranty and service contract coverage, and developing estimates of work required.Key...

  • Service Advisor

    2 weeks ago

    Abbotsford, British Columbia, Canada Trotman Auto Group Full time

    About the RoleThe Service Advisor is a key member of our team at Trotman Auto Group, responsible for providing exceptional customer service to all Service clients. This includes initiating automotive services and repairs by ascertaining performance problems, verifying warranty and service contract coverage, and developing estimates of work required.Key...

  • Service Advisor

    3 weeks ago

    Abbotsford, British Columbia, Canada Trotman Auto Group Full time

    About the RoleThe Service Advisor is a key member of our team at Trotman Auto Group, responsible for providing exceptional customer service to all Service clients. This includes initiating automotive services and repairs by ascertaining performance problems, verifying warranty and service contract coverage, and developing estimates of work required.Key...

  • Product Advisor

    4 days ago

    Abbotsford, British Columbia, Canada OpenRoad Auto Group Full time

    About OpenRoad Auto GroupWe are a leading automotive retail group in Canada, representing 20 brands across 25 locations. Our mission is to provide an exceptional customer experience and to be the national leader in customer satisfaction.Job Title: Product AdvisorWe are seeking a highly motivated and results-driven Product Advisor to join our team at OpenRoad...

  • Product Advisor

    3 days ago

    Abbotsford, British Columbia, Canada OpenRoad Auto Group Full time

    About OpenRoad Auto GroupWe are a leading automotive retail group in Canada, representing 20 brands across 25 locations. Our mission is to provide an exceptional customer experience and to be the national leader in customer satisfaction.Job Title: Product AdvisorWe are seeking a highly motivated and results-driven Product Advisor to join our team at OpenRoad...

  • Parts Advisor

    5 days ago

    Abbotsford, British Columbia, Canada Trotman Auto Group Full time

    About the RoleThe Parts Advisor is a key member of our team at Trotman Auto Group, responsible for providing exceptional customer service and ensuring the efficient and profitable ordering, stocking, and sale of automotive parts.Key ResponsibilitiesProvide excellent customer service to all Parts clients, ensuring a high level of satisfaction and...

  • Parts Advisor

    5 days ago

    Abbotsford, British Columbia, Canada Trotman Auto Group Full time

    About the RoleThe Parts Advisor is a key member of our team at Trotman Auto Group, responsible for providing exceptional customer service and ensuring the efficient and profitable ordering, stocking, and sale of automotive parts.Key ResponsibilitiesProvide excellent customer service to all Parts clients, ensuring a high level of satisfaction and...

  • Parts Advisor

    3 weeks ago

    Abbotsford, British Columbia, Canada Trotman Auto Group Full time

    About the RoleThe Parts Advisor is a key member of our team at Trotman Auto Group, responsible for providing exceptional customer service and ensuring the efficient and profitable ordering, stocking, and sale of automotive parts.Key ResponsibilitiesProvide excellent customer service to all Parts clients, ensuring a high level of satisfaction and...

  • Product Advisor

    8 hours ago

    Abbotsford, British Columbia, Canada OpenRoad Auto Group Full time

    About OpenRoad Auto GroupWe are a leading automotive retail group in Canada, representing 20 brands across 25 locations. Our mission is to provide an exceptional customer experience and to be the national leader in customer satisfaction.Job Title: Product AdvisorWe are seeking a highly motivated and results-driven Product Advisor to join our team at OpenRoad...

  • Product Advisor

    6 hours ago

    Abbotsford, British Columbia, Canada OpenRoad Auto Group Full time

    About OpenRoad Auto GroupWe are a leading automotive retail group in Canada, representing 20 brands across 25 locations. Our mission is to provide an exceptional customer experience and to be the national leader in customer satisfaction.Job Title: Product AdvisorWe are seeking a highly motivated and results-driven Product Advisor to join our team at OpenRoad...

  • Automotive Service Advisor

    3 weeks ago

    Abbotsford, British Columbia, Canada Trotman Auto Group Full time

    Job Summary:Trotman Auto Group is seeking an experienced Automotive Service Advisor to provide exceptional customer service and coordinate automotive repairs at our Abbotsford Hyundai dealership.Key Responsibilities:Provide top-notch customer service to all Service clients, ensuring their needs are met and exceeded.Recommend repairs and maintenance by...

  • Investment Advisor

    4 days ago

    Abbotsford, British Columbia, Canada Royal Bank of Canada> Full time

    Job SummaryRoyal Bank of Canada is seeking a highly skilled Investment Advisor to join our team. As an Investment Advisor, you will play a critical role in helping our clients achieve their financial goals and objectives.Key ResponsibilitiesBuild and maintain strong relationships with high-net-worth individuals, families, and business owners.Develop and...