Service Advisor

4 days ago

Abbotsford, British Columbia, Canada BE Power Equipment Full time
{"title": "Service Advisor", "content": "Join Our Team as a Service Advisor

We are a leading manufacturer of pressure washers, air compressors, generators, and water pumps serving industrial markets in over 30 countries. Our company is headquartered in Abbotsford, BC, and is a third-generation, family-owned business focused on designing quality products and delivering exceptional service.

We are proud to be recognized for the third year running as one of Canada's Best Managed Companies.

Key Responsibilities:

  • Play an active role in troubleshooting products & equipment to resolve customer challenges or technical issues using a "customer first" and "solution focused" mindset.
  • Answer requests from customers regarding general product information, maintenance, repairs, and/or warranty claims.
  • Collaborate with our service center network providing the best technical assistance and training possible.
  • Develop service bulletins & training packages.

Requirements:

  • Experience troubleshooting equipment (are a 'go-to' product expert).
  • Industry-related experience in power equipment, agriculture, automotive, power tools, or manufacturing.
  • Knowledge & experience working with small engines or power equipment.

What We Offer:

  • A competitive salary with awesome perks & benefits (the salary range for this position is $50,000 - $65,000 dependent upon skills & experience).
  • Group medical, dental & vision care benefits.
  • Salary continuance program (Short-Term Disability coverage) and life insurance.
  • Mental Health & Wellness Resources through our Employee & Family Assistance Program.
  • RRSP program with a 2.5% company matching program.
  • Awesome discount on BE products for our employees to enjoy.
  • Opportunities to volunteer your time in your local community - with pay.
  • Training and Development opportunities.
  • Strong culture to promote from within.
  • Modern, well-equipped environment with excellent staff facilities.
  • Regular team building & social events - we like to have fun.
", "lang_code": "en-US"}

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