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Product Advisor
2 months ago
We are a leading automotive retail group in Canada, representing 20 brands across 25 locations. Our mission is to provide an exceptional customer experience and to be the national leader in customer satisfaction.
Job Title: Product AdvisorWe are seeking a highly motivated and results-driven Product Advisor to join our team at OpenRoad Toyota Abbotsford. As a Product Advisor, you will be responsible for providing exceptional customer service, promoting new business, and selling new and pre-owned vehicles.
Key Responsibilities:- Provide exceptional customer service by determining each prospective client's vehicle needs and promoting new business.
- Sell new and pre-owned vehicles, and demonstrate vehicles to customers.
- Understand the terminology of the automobile business and stay up-to-date on technological changes in all products.
- Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment.
- Use closing techniques effectively and participate in any and all product training available.
- Deliver new and pre-owned vehicles to customers and ensure they understand the vehicle's operating features, warranty, and paperwork.
- Introduce customers to Service Department personnel to emphasize the quality and efficiency of the dealership's service operations.
- Set goals for each month's productivity and plan and organize how to reach those objectives.
- Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating.
- Good interpersonal skills and ability to communicate with others.
- Strong computer skills, including internet and MS Office, with the ability to maintain records using a computerized system.
- Effective negotiation skills and ability to make sound decisions.
- A Current VSA MDC License and a valid British Columbia Driver's License with a good driving record.
We are looking for a highly motivated and results-driven individual who is passionate about the automotive industry and providing exceptional customer service. If you have a strong work ethic, excellent communication skills, and a desire to succeed, we encourage you to apply.
We offer a comprehensive compensation package, including a competitive salary, benefits, and opportunities for growth and development. If you are a team player who is excited about the opportunity to join a dynamic and forward-thinking organization, we encourage you to apply.
