Chief Communications Officer for Global Growth Initiatives

2 weeks ago

Montreal, Quebec, Canada Stonewood Group Inc. Full time

Lightspeed, a cloud-based commerce platform powering small and medium-sized businesses in approximately 100 countries, is seeking a highly skilled Chief Communications Officer to join its leadership team. This strategic role will play a vital part in shaping the company's global external and internal communications program.

About Lightspeed

Headquartered in Montréal, Canada, Lightspeed is trusted by local businesses where the community goes to shop and dine. With an ambitious goal of transforming global commerce through innovative solutions and heightened customer focus, the company seeks to bring on a seasoned professional who can effectively develop and implement a strategic communications plan.

Responsibilities
  • Craft and execute a comprehensive communications strategy that supports the company's corporate aims and objectives, aligning with its growth initiatives.
  • Develop messaging and talking points to articulate the company's vision and values, including message development, social media content creation, and media outreach.
  • Build and maintain relationships with journalists, bloggers, investors, and customer audiences to further the company's brand, products, and positioning.
  • Ensure digital marketing content aligns with the company's brand identity and message, assisting with marketing initiatives as required.
  • Produce and execute a targeted communications plan to broaden the current shareholder base and educate stakeholders on the company's progress.
  • Advise executive management concerning significant trends, competitive landscape, shareholder concerns that may impact the company.
  • Work with HR to create an internal communications plan that communicates the company mission and values while developing and strengthening employee engagement.
  • Utilize social media to generate publicity and help grow overall social media presence for the company and its solutions.
  • Build a plan for crisis communication and act as the organization's public information officer in the event of a crisis event.
  • Act as the primary shareholder contact, building relationships with members of the investment community, including analysts, bankers, institutional sales desks, retail investors, and proxy firms.
  • Proactively convey all material updates using various communication mediums, adhering to current disclosure requirements and regulatory filings, and answer inquiries in a responsive, professional, and timely manner.
  • Plan and organize roadshows and participate in appropriate industry and financial conferences for the CEO, CFO, and other senior management team members.
  • Write press releases on Company developments and produce a variety of communications collateral, including up-to-date investor packages, fact sheets, industry backgrounders, and corporate presentation.
  • Monitor developments of comparable public companies and track and benchmark competitors' performance on key financial and operational metrics.
  • Provide message development and editorial counsel in connection with the writing of the Company's annual and quarterly financial reports.
  • Provide planning and direction for the Company's Annual Meeting, quarterly conference calls, investor conferences, and presentations.
Requirements and Qualifications

The ideal candidate will possess previous senior leadership experience in corporate communications and investor relations, preferably in a SaaS company listed on TSX and NYSE/NASDAQ. A Bachelor's degree in Communications, Journalism, Public Relations, or a related field is essential, along with a proven track record of building positive long-term relations with the investor and analyst community.

A persuasive communicator with superior written and oral communication skills, coupled with a client-centric, responsive orientation, is crucial for success in this role. The ability to hone a narrative aligned with the corporate vision, 'see what's around the corner,' and steer the company on communications rather than operate reactively is also essential.

We offer a competitive and innovative compensation package, which will be discussed with serious candidates.

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