Client Support Specialist

2 weeks ago

Welland, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a skilled Client Support Specialist to provide exceptional service to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat.
  • Provide detailed information about our products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

We are committed to providing excellent customer service and are looking for a dedicated individual to join our team.

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