Customer Experience Specialist
3 weeks ago
TD Bank is one of the world's leading global financial institutions, delivering legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.
We're committed to being a leader in customer experience, innovating to enhance the customer experience and build capabilities to shape the future of banking. Our Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical, and mental well-being goals.
Job Description: Customer Experience AssociateThis role is open to those who identify as First Nation (Status and Non-Status), Inuit, and Métis with interest in the Customer Experience Associate role. For other opportunities, please visit the TD Career Site.
We're expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.
- Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development.
The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Required Skills and Qualifications:- High School diploma and/or 1+ years of relevant experience.
- Undergraduate degree or equivalent is an asset.
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
- Hands-on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
- A go-getter who can exercise initiative and be accurate and detail-oriented to handle several tasks and changing priorities.
The estimated salary for this position is $22-$28 CAD per hour, depending on experience and qualifications. At TD, we recognize there is more work to be done on our collective journey towards Truth and Reconciliation. That's why, we're applying our business, people and philanthropy to help create a more inclusive and sustainable tomorrow for First Nation, Inuit, and Métis communities across Canada.
We believe that caring colleagues and supportive leaders are what makes TD unique. To learn more, visit Indigenous Talent at TD.
-
Customer Experience Specialist
4 months ago
Richmond Hill, Ontario, Canada beBee Professionals Full time $35,000 - $55,000{"h1": "Customer Service Representative Role at beBee Professionals", "p": "We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative in Richmond Hill, Canada. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their...
-
Customer Experience Specialist
2 weeks ago
Richmond Hill, Ontario, Canada TD Bank Full timeWe are seeking a highly motivated Customer Experience Associate to join our team at TD Bank. This role is perfect for individuals who enjoy interacting with customers and providing exceptional service.About the RoleIn this position, you will be responsible for processing financial transactions, understanding customer needs, and recommending solutions to meet...
-
Customer Experience Specialist
12 hours ago
Richmond Hill, Ontario, Canada Paymentus Full timeJob OverviewThe Customer Service Representative I role at Paymentus requires the agent to be available on a queue to answer calls and respond to customer inquiries. This includes payment processing, payment information inquiries, troubleshooting, and more.Key ResponsibilitiesProcess payments for mutual customers, both inbound and outbound.Assist customers by...
-
Customer Experience Ambassador
5 days ago
Richmond Hill, Ontario, Canada Veradek Inc. Full timeWe are Veradek Inc., a leading North American outdoor lifestyle brand with a strong presence in the ecommerce space.Our company has undergone significant growth over the past decade, expanding our product lineup and reach to become one of the largest brands in our category.Ecommerce has been instrumental in fueling our growth, enabling us to provide...
-
Customer Service Specialist
3 weeks ago
Richmond Hill, Ontario, Canada Partners in Credit Inc Full timeCompany OverviewWe are a leading credit solutions provider seeking a skilled Customer Service Specialist to join our team at Partners in Credit Inc.Salary Range$2,800.00-$3,300.00 per month based on location and experience.Job DescriptionThis role involves serving as the primary point of contact for clients, communicating with them via phone and email,...
-
Customer Support Specialist
1 month ago
Richmond Hill, Ontario, Canada Onico Solutions Full timeAbout Onico SolutionsWe are a leading provider of innovative solutions for the telecommunications industry. Our team is passionate about delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our Network Operations team in Montreal, QC. As a key member of our team, you will be...
-
Richmond Hill, Ontario, Canada Dental IT Corporation Full timeAbout the RoleThis position is focused on delivering exceptional customer service support within established service level agreements, adhering to both company and industry standards. The specialist is responsible for providing prompt, reliable, and accurate information to customers, ensuring effective communication at all times.Key ResponsibilitiesProvide...
-
Experience Manager Leadership Professional
36 seconds ago
Richmond Hill, Ontario, Canada Sym-Tech Dealer Services Full timeAbout Sym-Tech Dealer ServicesCelebrating 53 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. We are passionate about delivering excellent client service and an outstanding Associate experience with opportunities to learn and grow professionally.Job DescriptionWe are currently recruiting an Experience...
-
Customer Experience Lead— Fashion Ambassador
6 days ago
Richmond Hill, Ontario, Canada Laura Canada Full timeAbout Laura Canada:">We are a family-owned retailer housing two iconic women's fashion apparel brands, Laura and Melanie Lyne. Based in Quebec, we design, produce, market, and sell quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as our online platforms.">Our Success...
-
Customer Service Representative
2 weeks ago
Richmond Hill, Ontario, Canada Veradek Inc. Full timeAbout Veradek Inc.We are a leading North American outdoor lifestyle brand, driven by innovation and a passion for delivering high-quality products to our customers. With a strong focus on customer satisfaction, we are seeking an experienced Customer Service Specialist to join our team.As a key member of our customer support team, you will be responsible for...
-
Customer Service Specialist
4 months ago
Richmond Hill, Ontario, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Richmond Hill, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process...
-
Lead Experience Design Specialist
4 weeks ago
Richmond Hill, Ontario, Canada Paymentus Holdings Inc. Full timeWe are seeking an experienced UX Designer to drive user-centric design excellence in our company. The successful candidate will leverage their expertise to create intuitive and engaging experiences that meet business objectives and customer needs.About the RoleThis is a full-time position requiring 2-3 years of experience as a UX Designer, intern, or similar...
-
Customer Service Operations Specialist
5 days ago
Richmond Hill, Ontario, Canada Paymentus Full timeAbout the JobThis is a full-time position responsible for handling customer inquiries, processing payments, and providing assistance to clients in a professional office environment.Key ResponsibilitiesProcess payments for mutual customers through inbound and outbound calls.Maintain regular attendance and follow call center scripts and processes when handling...
-
Sales Growth Specialist
6 days ago
Richmond Hill, Ontario, Canada Lifestyle Home Products Full timeAt Lifestyle Home Products, we are a leading manufacturer and provider of Sunrooms, Windows and Doors, as well as the national partner of Jacuzzi Bath Remodel. With over 35 years of experience in bringing value and trust to our partnerships, our clients choose us for our expertise.We are looking for highly motivated individuals who can drive profitable...
-
Credit Risk Specialist
2 weeks ago
Richmond Hill, Ontario, Canada CWB Full timeCWB: A Leader in Financial InnovationLocated in Richmond Hill, ON, we are a reputable financial institution offering creative financing solutions to businesses across Canada. Our team of experts provides personalized service and innovative lending strategies, ensuring our customers' unique needs are met.About the Role:We are seeking an experienced Credit...
-
Electronics Installation and Repair Specialist
3 weeks ago
Richmond Hill, Ontario, Canada Electron Man Electrical and Maintenance Inc. Full timeJob OverviewWe are seeking a skilled Electronics Installation and Repair Specialist to join our team at Electron Man Electrical and Maintenance Inc.Estimated Salary: $60,000 - $80,000 per yearAbout the JobThe ideal candidate will have 1-2 years of experience in installing and repairing electronic equipment, including alarm/security systems, data collection...
-
Therapy and Rehabilitation Specialist
3 weeks ago
Richmond Hill, Ontario, Canada SE Health Full timeTherapy and Rehabilitation Specialist PositionSE Health is seeking a skilled Therapy and Rehabilitation Specialist to join our team. In this role, you will conduct assessments, develop treatment plans, and provide therapy interventions to promote clients' independence and well-being.Key Responsibilities:Conducting comprehensive assessments of clients' needs...
-
Customer Service Representative
1 month ago
Richmond Hill, Ontario, Canada Veradek Inc. Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Veradek Inc.About UsAt Veradek Inc., we've experienced remarkable growth over the past decade, evolving from a small startup to one of the largest North American outdoor lifestyle brands in our product space. Ecommerce has been instrumental in our success, enabling us to...
-
Dining Staff Specialist
1 month ago
Richmond Hill, Ontario, Canada HR770 Full timeWe are seeking a highly skilled and experienced Dining Staff Specialist to join our team at HR770.In this role, you will be responsible for ensuring the highest level of customer service and satisfaction while working in a fast-paced kitchen environment. As a key member of our dining staff, you will be expected to:Prepare menu items to order, including...
-
Meat Processing Specialist
2 weeks ago
Richmond Hill, Ontario, Canada viji Full timeWe are seeking an experienced Meat Processing Specialist to work in a fast-paced environment at viji. The ideal candidate will have strong knowledge of meat cutting techniques and be able to maintain high standards for cleanliness and safety.">The successful candidate will have proven experience as a fish or meat cutter, with knowledge of various cutting...
