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Account Director
2 months ago
We are seeking an experienced Account Director to join our team at Dexterra Group. As a key member of our operations team, you will be responsible for managing our clients' facilities and ensuring that their needs are met.
Key Responsibilities:- Manage the day-to-day relationship with clients to ensure their satisfaction and loyalty.
- Contribute to the planning, coordination, and execution of all on-site work activities.
- Provide leadership and direction to staff as defined by contract documents.
- Participate in recruitment, orientation, scheduling, training, and performance management of all staff.
- Accountable for the contract Performance Assessment Process.
- Work collaboratively to ensure Key Performance Indicators (KPIs) are met and facilities are maintained at performance levels that exceed expectations.
- Relevant experience in managing clients with multiple sites.
- Familiarity with all facets of multi-function project management.
- PMP certification is an asset.
- Ability to demonstrate success in large project management, cost estimating, budget planning, and business accounting.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors.
We are a far-reaching presence across the entire continent of North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity, and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.