Customer Service Specialist

3 weeks ago


Halifax, Nova Scotia, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a highly skilled and motivated Customer Service Specialist to join our team in Halifax, Canada. In this role, you will be responsible for providing exceptional customer service to clients, helping them with their everyday banking, credit, and investment needs.

Key Responsibilities:
  • Proactively engage with clients to understand their financial needs and provide personalized solutions.
  • Demonstrate and educate clients on various financial products and services.
  • Respond to client inquiries and resolve issues promptly and efficiently.
  • Cultivate strong relationships with clients and partners to drive business growth.
Requirements:
  • Mutual Funds accreditation or willingness to obtain it.
  • Proven track record of success in a sales environment with a passion for putting clients first.
  • Strong problem-solving and communication skills with the ability to build rapport with clients.
  • Flexibility, eagerness to learn, and a strong work ethic.
Benefits:
  • Competitive salary: $65,000 - $85,000 per year, depending on experience.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A generous retirement plan with employer matching.
About Us:

At Royal Bank of Canada, we are committed to building inclusive teams and an equitable workplace where everyone can bring their true selves to work. We strive to provide an accessible candidate experience for prospective employees with different abilities.



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