Hotel Receptionist

4 weeks ago


Kirkland Lake, Canada Super 8 Full time

Job Summary: We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Super 8. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:

  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process guests' departures, calculate charges, and receive payments with accuracy and professionalism.
  • Balance cash and complete balance sheets, cash reports, and related forms with attention to detail.
  • Maintain an inventory of vacancies, reservations, and room assignments to ensure seamless guest experiences.
  • Perform various clerical duties, including faxing, filing, and photocopying, with a focus on efficiency and organization.
  • Answer telephone calls and relay messages with a friendly and helpful demeanor.
  • Assist guests with special needs and provide exceptional customer service to ensure their stay is memorable.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with attention to detail.
  • Flexibility and reliability in meeting the needs of our guests and team.

Work Environment: Our hotel is a dynamic and fast-paced environment where you will have the opportunity to work with a diverse team and interact with guests from all over the world. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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