Domain Training Specialist

4 weeks ago


Montreal, Quebec, Canada Maarut Inc Full time
Job Description

The Domain Training Specialist plays a pivotal role in the success of Maarut Inc's training initiatives. Key responsibilities include participating in knowledge acquisition and knowledge transfer activities, working with clients and stakeholders to ensure process knowledge is documented and transferred to the operations team, and delivering domain-specific training modules. Additionally, the specialist will structure onboarding training requirements, ensure new employees follow a defined learning path, and provide refresher and remedial training for existing employees. The role also involves maintaining trainee data, generating training reports, and supporting administrative tasks. A strong understanding of business operations and excellent communication skills are essential for success in this role.

Requirements
  • Excellent communication and presentation skills
  • Good customer interaction skills
  • PC literate with good system navigation skills
  • Good data input skills
  • MS Office skills - basic
  • Task management and organization skills
  • Problem-solving skills
  • Professional experience in industry environment
  • Ability to engage with clients and run/lead workshops
  • Excellent facilitation and influencing skills
  • A deep knowledge of the business
  • The ability to measure and assess staff training needs
  • Strong communication and interpersonal skills
  • A passion for continuous learning
  • Innovative thinking
  • Embracing efficiency
Behavioral Skills and Attributes
  • Assertive communication
  • Conflict resolution mindset
  • Able to balance work and life
  • Good time management
  • Self-improvement mindset
  • Good stress management/resilience
  • Patience


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