Customer Service Coordinator

3 weeks ago


Mississauga, Ontario, Canada GALAXY FREIGHTLINE INC Full time

GALAXY FREIGHTLINE INC seeks a skilled and professional Customer Service Coordinator to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met with efficiency and professionalism.



Key Responsibilities


  • Address customer inquiries and concerns in a timely and courteous manner
  • Provide detailed information on services offered and pricing
  • Process billing and resolve any payment-related issues
  • Maintain accurate records of customer interactions and feedback
  • Collaborate with team members to ensure seamless customer service


The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.



Requirements


  • 1 year to less than 2 years of experience in a customer-facing role
  • Permanent employment
  • English language proficiency
  • Ability to work 40 hours per week


GALAXY FREIGHTLINE INC is an equal opportunities employer and welcomes applications from diverse candidates.



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