Customer Service Coordinator
3 weeks ago
GALAXY FREIGHTLINE INC seeks a skilled and professional Customer Service Coordinator to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met with efficiency and professionalism.
Key Responsibilities
- Address customer inquiries and concerns in a timely and courteous manner
- Provide detailed information on services offered and pricing
- Process billing and resolve any payment-related issues
- Maintain accurate records of customer interactions and feedback
- Collaborate with team members to ensure seamless customer service
The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.
Requirements
- 1 year to less than 2 years of experience in a customer-facing role
- Permanent employment
- English language proficiency
- Ability to work 40 hours per week
GALAXY FREIGHTLINE INC is an equal opportunities employer and welcomes applications from diverse candidates.
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