Senior Customer Services Coordinator
7 days ago
We are seeking a skilled and detail-oriented Senior Customer Services Coordinator to join our team at the Royal Bank of Canada. This role will be responsible for providing exceptional customer service, processing changes, and managing incoming workflow.
About the RoleThe Senior Customer Services Coordinator will work closely with Account Specialists, internal partners, and suppliers to provide support and clarification on requests outside of the norm. They will also manage On Demand and report-based work daily as assigned, process payment applications, and escalate issues to the manager for resolution or action.
Key Responsibilities- Process changes and maintain ongoing records by processing member changes or client requests within Service Level Agreements (SLAs)
- Provide support to Account Specialists, internal partners, and Suppliers for clarifications/processing that are outside of the norm requests
- Manage incoming workflow, tracking, and support workflow backup when required
- Process On Demand and any other report-based work daily as assigned, Process daily payment application
- Evaluate and resolve escalated issues in collaboration with the manager
- Superior knowledge of Microsoft Excel and Word
- Strong decision-making, analytical, and problem-solving skills
- Well-developed conflict resolution and communication skills
- Able to deliver information effectively to partners, management, and staff
- Demonstrated change management, collaboration, and multitasking capabilities
- Total Rewards program including flexible benefits, work-life balance, career development programs, investment, and retirement savings plans
- Competitive salary with high-earning potential: estimated $65,000 - $85,000 per annum
- All necessary tools, training, and team support for career growth
- Flexible work-life balance options
- State-of-the-art RBC software tools to boost productivity
Royal Bank of Canada is committed to fostering an inclusive and diverse environment. We strive to enhance the well-being of our clients and communities through our passion and drive.
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Financial Operations Coordinator
1 week ago
Mississauga, Ontario, Canada SOS Customer Services Inc. Full timeAbout SOS Customer Services Inc.SOS Customer Services Inc. is a company that values efficiency and precision in its operations. As a Financial Operations Coordinator, you will play a crucial role in maintaining the financial health of our organization.
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Senior Customer Service Lead
2 weeks ago
Mississauga, Ontario, Canada BITTS Testing Services Inc. Full timeJob SummaryAs a Senior Customer Service Lead at BITTS Testing Services Inc., you will be responsible for overseeing the daily activities of a team of customer service representatives. This role requires strong leadership and communication skills to manage and coordinate tasks, ensure high-quality service delivery, and maintain a positive work environment....
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Senior Customer Service Coordinator
1 week ago
Mississauga, Ontario, Canada Beneco Packaging Full timeAbout Beneco PackagingBeneco Packaging is a leading provider of packaging solutions, committed to delivering high-quality products and exceptional customer service.Job Summary:We are seeking a skilled Senior Customer Service Coordinator to join our team. This role will be responsible for providing top-notch customer support, resolving issues efficiently, and...
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Senior Security Coordinator
4 days ago
Mississauga, Ontario, Canada Sriven Protection Services Ltd Full timeJob DescriptionWe are seeking a Senior Security Coordinator to join our team at Sriven Protection Services Ltd. As a key member of our security team, you will be responsible for coordinating and supervising the activities of our security personnel.About UsSriven Protection Services Ltd is a leading provider of security services. Our company values...
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Senior Administrative Coordinator
1 week ago
Mississauga, Ontario, Canada Allite Immigration Services Inc. Full timeJob Title:Senior Administrative CoordinatorAbout the Role:We are seeking a highly skilled and experienced Senior Administrative Coordinator to join our team at Allite Immigration Services Inc. The ideal candidate will have a strong background in administration, excellent communication skills, and the ability to work effectively in a fast-paced...
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Senior Operations Coordinator
1 week ago
Mississauga, Ontario, Canada Sambhav immigration Services Inc. Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Operations Coordinator to join our team at Sambhav Immigration Services Inc. This is a full-time position that requires strong leadership and coordination skills.Salary: $55,000 - $65,000 per year, depending on experienceJob DescriptionThe ideal candidate will have 1-2 years of experience in...
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Senior Food Services Coordinator
3 weeks ago
Mississauga, Ontario, Canada Compass Group Canada Full timeCompass Group Canada is seeking a Senior Food Services Coordinator to join our team.The ideal candidate will have 1 year to less than 2 years of experience in a similar role, with a secondary (high) school graduation certificate and excellent communication skills.The Senior Food Services Coordinator will be responsible for determining the type of services to...
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Senior Executive Coordinator
4 days ago
Mississauga, Ontario, Canada Canamex-Carbra Transportation Services Inc. Full timeJob TitleSenior Executive CoordinatorAbout the CompanyCanamex-Carbra Transportation Services Inc. is a dynamic organization committed to excellence in transportation services.Job SummaryWe are seeking an experienced Senior Executive Coordinator to join our team. The successful candidate will be responsible for providing administrative support to senior...
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Senior Office Coordinator
6 days ago
Mississauga, Ontario, Canada Act Now Employment Services Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Senior Office Coordinator to join our team at Act Now Employment Services.About the RoleThis is a permanent full-time opportunity with 35-40 hours per week.The ideal candidate will have 1-2 years of experience in an administrative role and a secondary (high) school graduation...
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Senior Operations Manager
5 days ago
Mississauga, Ontario, Canada Denny's Full timeJob DescriptionWe are seeking an experienced Senior Operations Manager to lead our customer service team at Denny's. The successful candidate will be responsible for supervising a large team, coordinating work assignments, and ensuring seamless business operations.Key Responsibilities:Supervise and coordinate the work of multiple team members, providing...
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Senior Office Coordinator
5 days ago
Mississauga, Ontario, Canada Starworks Recruitments Services Inc. Full timeAbout the RoleWe are seeking a skilled Senior Office Coordinator to join our team at Starworks Recruitments Services Inc.Job DescriptionThis role will be responsible for coordinating seminars, conferences, and other events. You will also assist with staff consultation and grievance procedures, coordinate HR activities to meet organizational goals, and review...
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Customer Service Coordinator
4 days ago
Mississauga, Ontario, Canada DESI BAR & GRILL Full timeJob Title: Customer Service CoordinatorAbout UsAt DESI BAR & GRILL, we are seeking a detail-oriented and organized individual to fill the role of Customer Service Coordinator. This position is perfect for someone who is passionate about delivering exceptional customer service and has experience in arranging and coordinating events.Key Responsibilities-...
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Mississauga, Ontario, Canada Custom Glass Railings Full timeWe are seeking a highly skilled Senior Administrative Coordinator to join our team at Custom Glass Railings. In this role, you will be responsible for reviewing and evaluating new administrative procedures, delegating work to office support staff, establishing work priorities, and ensuring procedures are followed and deadlines are met.You will also be tasked...
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Customer Service Coordinator
3 weeks ago
Mississauga, Ontario, Canada dentalcorp Health Services Ltd Full timeAre you looking for a role that combines excellent customer service skills with administrative expertise? We are seeking a highly organized and detail-oriented Receptionist to join our team at dentalcorp Health Services Ltd.As a Receptionist, you will be the first point of contact for patients, providing a warm and welcoming experience. You will be...
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Customer Service Coordinator
4 days ago
Mississauga, Ontario, Canada CarePartners Full timeCompany OverviewCarePartners is a leading home-based health care provider dedicated to delivering exceptional patient services. With a strong commitment to community outreach, we strive to make a positive impact in the lives of our patients and their families.Job SummaryWe are seeking an experienced Customer Service Coordinator to join our team. This role...
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Senior Administrative Coordinator
5 days ago
Mississauga, Ontario, Canada Canada Inc. Full time**Job Title:** Senior Administrative Coordinator At Canada Inc., we are seeking a highly organized and detail-oriented Senior Administrative Coordinator to join our team. **About the Role:As a Senior Administrative Coordinator, you will be responsible for providing administrative support to our senior management team. Your duties will include: *...
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Customer Service Coordinator
4 days ago
Mississauga, Ontario, Canada KLIMAX TIRES INC. Full timeWe are looking for a Customer Service Coordinator to join our team at KLIMAX TIRES INC.Job OverviewThe Customer Service Coordinator will be responsible for providing exceptional customer service, scheduling and confirming appointments, answering telephone calls and relay messages, as well as maintaining manual and computerized information filing...
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Senior Food Service Operations Coordinator
3 weeks ago
Mississauga, Ontario, Canada PIZZA NOVA Full timePizza Nova is seeking a skilled Senior Food Service Operations Coordinator to manage our restaurant team. In this role, you will be responsible for establishing efficient methods to meet work schedules, supervising and coordinating activities of staff, training staff in job duties, and ensuring that food and service meet quality control standards.Key...
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Customer Service Coordinator
1 week ago
Mississauga, Ontario, Canada PVR FIBERS Full timeAbout the RolePVR FIBERS is seeking a highly organized and detail-oriented Customer Service Coordinator to join our team. This role will be responsible for providing exceptional customer service, ensuring seamless day-to-day operations, and supporting our staff in achieving their goals.The ideal candidate will have experience in administrative roles,...
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Senior Billing Coordinator
3 weeks ago
Mississauga, Ontario, Canada CB Canada Full timeJob Title: Senior Billing CoordinatorCB Canada is seeking a highly skilled Senior Billing Coordinator. As the Senior Billing Coordinator, you will be responsible for creating and sending invoices, managing customer accounts, and ensuring accurate and timely billing.Key Responsibilities:Manage billing complaints and resolve customer issuesKeep accounting...