Technical Support Specialist
3 weeks ago
HUB Technology Solutions Ltd is a leading provider of innovative information technology solutions. We are seeking an experienced Technical Support Specialist to join our team as a Server Deployment Expert.
Job DescriptionWe offer a highly competitive salary of $60,000 - $80,000 per year, depending on experience and qualifications. Our ideal candidate will have at least three years of experience in server deployments, configurations, and management. A post-secondary degree or diploma in a related field or equivalent certifications are also required.
Key Responsibilities:- Lead and coordinate efforts within the server deployment team to ensure smooth and efficient deployment processes.
- Provide technical support to clients, troubleshooting and resolving issues that arise during deployments.
- Execute technical tasks on projects as part of a project team, including installation, configuration, and support of network infrastructure platforms.
- Interface with the Sales Team on IT solution design and planning for clients.
To be successful in this role, you will need to possess the following skills and qualifications:
- Able to dynamically multitask across numerous issues in a high-pressure environment.
- Excellent English communication, both in written and verbal form.
- A passion for solving problems with technology.
- Quick and efficient problem-solving and analytical skills.
- High-level client service focus.
- Able to effectively work as part of a team.
- Great attention to detail and accuracy in documentation.
HUB began in 1991 with a mission to remove the IT burden from business owners and communicate with them in a language they can understand. Our motto is: Let HUB take care of your information technology so you can focus on your business.
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