IT Support Specialist

3 days ago


Winnipeg, Manitoba, Canada AC Global Full time

**Job Title:** IT Support Specialist

**Company Overview:

AC Global is a dynamic company seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.

**Estimated Salary:** $60,000 - $80,000 per annum, depending on experience.

**Job Description:**

The IT Support Specialist will be responsible for:

  • Providing technical support to clients via phone, email, and on-site visits;
  • Troubleshooting hardware and software issues;
  • Installing and configuring new equipment and software;
  • Maintaining accurate records of all work performed using ticketing software;

**Required Skills and Qualifications:**

  • Bachelor's degree in Computer Science or related field;
  • 2+ years of experience in IT support, desktop maintenance, and networking;
  • Proficient with Windows and Mac operating systems;
  • Basic understanding of server maintenance and networking concepts (DNS, DHCP, VPNs, firewalls);
  • Excellent communication and problem-solving skills;

**Benefits:**

  • Competitive salary and performance-based incentives;
  • Opportunities for career growth and ongoing training;
  • Access to employee discounts on tech products;
  • Collaborative and supportive work environment;


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