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Restaurant Manager

2 months ago

Burlington, Ontario, Canada Boston Pizza Restaurant and Sports Bar Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Boston Pizza Restaurant and Sports Bar. As a Restaurant Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and train staff to ensure excellent customer service and high-quality food preparation
    • Develop and implement strategies to improve team performance and productivity
    • Conduct regular performance evaluations and provide constructive feedback
  • Operations and Logistics
    • Manage restaurant operations, including inventory, scheduling, and supply chain management
    • Ensure compliance with health and safety regulations and maintain a clean and safe working environment
    • Monitor and control costs, including labor, inventory, and overhead expenses
  • Customer Service and Sales
    • Develop and implement strategies to drive sales growth and increase customer loyalty
    • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
    • Monitor and analyze sales data to identify trends and opportunities for improvement
  • Marketing and Promotion
    • Develop and implement marketing strategies to promote the restaurant and increase brand awareness
    • Collaborate with the marketing team to create promotional materials and campaigns
    • Monitor and analyze marketing data to measure campaign effectiveness
Requirements
  • Education and Experience
    • Post-secondary education in hospitality, business, or a related field
    • Minimum 1-2 years of experience in a restaurant management role
  • Skills and Qualifications
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong analytical and problem-solving skills
    • Ability to work a flexible schedule, including evenings and weekends
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package
    • Opportunities for career advancement and professional growth
  • Support and Resources
    • Comprehensive training and development programs
    • Access to industry-leading technology and tools
    • Collaborative and supportive work environment