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Nail Salon Operations Manager

2 months ago


Toronto, Ontario, Canada Tomorrow Nail Full time
About Tomorrow Nail

We are a dynamic and growing nail salon looking for a skilled manager to lead our team.

Job Summary

We are seeking a highly organized and experienced nail salon manager to oversee the daily operations of our salon. The successful candidate will have a proven track record of managing a team, controlling budgets, and providing excellent customer service.

Key Responsibilities
  • Operations Management: Direct and control daily operations, evaluate daily operations, and plan and organize daily operations to ensure the smooth running of the salon.
  • Staff Management: Hire, train, and supervise staff to ensure they have the skills and knowledge to provide exceptional customer service.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Financial Management: Plan and control budget and inventory, and manage contracts for advertising or marketing strategies.
  • Policy and Procedure: Establish or implement policies and procedures for staff to ensure consistency and quality of service.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: Excellent oral and written communication skills, client focus, efficient interpersonal skills, flexibility, judgement, organized, reliability, and team player.
What We Offer
  • Gratuities: Competitive salary and benefits package.
  • Support for Newcomers and Refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Support for Indigenous People: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Work Environment

We offer a dynamic and supportive work environment with opportunities for growth and development.

Work Term: Permanent

Work Language: English

Hours: 30 hours per week