Seasonal Guest Experience Ambassador

4 weeks ago


Mississauga, Ontario, Canada OMERS Full time

Empower Your Impact

At OMERS, we're committed to creating a workplace where employees thrive. We're looking for highly motivated Guest Experience Representatives to join our team at Square One Shopping Centre during our seasonal period.

About the Role

As a Guest Experience Representative, you'll be an ambassador for Square One Shopping Centre, ensuring professionalism, pride, and passion in every interaction. You'll be responsible for:

  • Providing exceptional customer service and creating memorable guest interactions
  • Assisting guests with directions, information, and shopping center services
  • Maintaining a thorough knowledge of the shopping center's services, amenities, and stores
  • Developing strong relationships with retailers and staying up-to-date with fashion trends
  • Delivering services at the Guest Experience locations, including selling the Square One Gift Card

Requirements

To succeed in this role, you'll need:

  • A high school education and previous customer service experience
  • A positive and friendly attitude, approachable, proactive, and solution-focused
  • Strong communication and conflict resolution skills
  • The ability to work in a fast-paced environment and adapt to change
  • Computer skills, including working knowledge of social media tools and Microsoft Office programs

About OMERS

Our purpose is to strengthen economies and communities through real estate. We're an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Join us to accelerate your growth and development, prioritize wellness, build connections, and support the communities where we live and work.



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