Technical Support Specialist

4 weeks ago

Mississauga, Ontario, Canada THRULIQUID INC. Full time
Job Title: Technical Support Specialist

THRULIQUID INC. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, resolving complex technical issues, and ensuring seamless customer experiences.

Key Responsibilities:
  • Respond to technical support requests from clients via phone, email, or chat
  • Diagnose and resolve technical issues related to hardware, software, and network connectivity
  • Provide training and guidance to clients on software and hardware usage
  • Collaborate with internal teams to resolve technical issues and improve overall customer satisfaction
  • Document and maintain accurate records of technical support interactions
Requirements:
  • 1-2 years of experience in technical support or a related field
  • Strong technical knowledge of hardware, software, and network connectivity
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; college degree preferred
Work Environment:

THRULIQUID INC. offers a dynamic and supportive work environment with opportunities for growth and development. Our team is committed to delivering exceptional customer experiences, and we are seeking a Technical Support Specialist who shares our passion for excellence.

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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