Operations Manager

1 week ago


Nanaimo, British Columbia, Canada Alpine Full time
Job Title: Operations Manager

Alpine, a leading janitorial and building maintenance service provider, is seeking an experienced Operations Manager to join our team.

Job Overview

As an Operations Manager, you will be responsible for supervising a group of sites within a territory, managing subcontractors to ensure the scope of work is completed, providing training, liaising with clients, resolving issues, and conducting inspections to assure quality.

Key Responsibilities
  • Subcontractor Management: Ensure subcontractors are compliant with requirements such as security clearances, GST, business licensing, WCB, liability insurance, etc.
  • Participate in the hiring, training, and supervision of subcontractors and their activities.
  • Conduct weekly or monthly audits or site inspections to ensure that work is completed as required and complete reports using technology.
Client Relations Management
  • Liaise with clients to ensure that performance standards are met and complaints are addressed.
  • Prevent problems from escalating.
Expense Management
  • Ensure that scheduled hours and actual hours are in line with budget.
  • Oversee or coordinate equipment repairs.
  • Ensure subcontractor hours are in line with budget.
Working Conditions

The Operations Manager will require flexibility in shift times, as interaction with night cleaning crew will also be required. Must be fully vaccinated and be able to obtain CPIC clearance. Frequent travel within a geographic region is required. Must have a valid driver's license with a clean driving abstract.

We Offer
  • Base salary
  • Monthly vehicle and gas allowance
  • Benefits plan
  • Training and leadership development opportunities
  • Career growth and progression opportunities

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