Broker Learning Manager Senior Lead

4 days ago


Markham, Ontario, Canada Aviva Full time
Key Role Summary

We are seeking a highly experienced Learning and Development professional to lead our Broker Distribution team in Canada. As a key member of the team, you will be responsible for designing and delivering training programs that support business strategies, internal policies, and employee development.

About Aviva Canada

Aviva Canada is committed to providing exceptional service to our customers and partners. Our values of Care, Commitment, Community, and Confidence guide everything we do, and we are looking for individuals who share these values.

Job Description

This role requires a strong understanding of adult learning principles and experience in creating and presenting training programs for colleagues. You will work closely with subject matter experts and senior leaders to deliver one consistent experience nationally. The ideal candidate will have a proven track record of designing and building blended solutions for the insurance industry and financial services sector.

Responsibilities
  • Lead the design and delivery of learning programs to enable onboarding and personal development of brokers and Distribution partners.
  • Design and develop solutions that create an end-to-end learning experience with a focus on interactive digital delivery, micro learning, self-paced learning, job aids, and instructor-led sessions.
  • Develop roles and methodologies to support in-person learning capability for key broker partners.
  • Collaborate with stakeholders to identify training needs and develop targeted solutions.
Requirements

To be successful in this role, you will need:

  • A minimum of 8-10 years of related experience in training and development, preferably in the insurance industry.
  • Formal background and experience in training and development with a strong understanding of adult learning principles.
  • Proven ability to design and build blended solutions for the insurance industry/financial services.
  • Certification in adult education or instructional design is an asset.
What We Offer

In return for your expertise and dedication, we offer a competitive salary range of $120,000 - $160,000 per year, depending on experience. This role also comes with a comprehensive benefits package, including health and dental coverage, retirement savings plan, and opportunities for career growth and development. If you are a motivated and experienced Learning and Development professional looking for a new challenge, please apply today



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