Senior Manager, Broker Learning Specialist

2 weeks ago

Markham, Ontario, Canada Aviva Full time
Job Title: Senior Manager, Broker Learning

Aviva Canada is seeking a highly skilled and experienced Senior Manager, Broker Learning to lead and supervise the Learning & Development team in Canada. The successful candidate will be responsible for designing and delivering a diverse range of learning programs to enable onboarding and personal development of brokers and Distribution partners.

Key Responsibilities:
  • Lead the design and delivery of learning programs to support business strategies and internal policies and procedures.
  • Collaborate with subject matter experts and senior leaders to deliver one consistent experience nationally.
  • Design and develop solutions that create an end-to-end learning experience with a focus on interactive digital delivery, micro learning, self-paced learning, job aids, and instructor-led sessions.
  • Lead the Broker Learning & Development team through significant change due to system migrations.
  • Drive accessibility in learning design and facilitation.
  • Evaluate facilitated learning experiences to support the overall Aviva broker value proposition.
  • Be the customer champion when collaborating and coordinating with partners in determining training needs and appropriate delivery methods.
  • Stay on top of standard methodologies and emerging industry trends in learning and development to support innovative learning experience design.
Requirements:
  • Minimum 8-10 years of related experience in creating and presenting training for colleagues, ideally within the insurance industry.
  • Formal background and experience in training and development with a strong understanding of adult learning principles.
  • Proven ability to design and build blended solutions for the insurance industry/financial services.
  • Experience with eLearning authoring tools and learning management systems (Cornerstone, Articulate suite, and Vyond an asset).
  • Certification in adult education or instructional design.
  • Courage to challenge collaborators while bringing a consultative approach.
  • Able to adapt quickly to change and energized by new ways of working.
  • Strong relationship management and communication skills.
  • Ability to own and implement deliverables from start to finish.
  • Excellent prioritization and analytical skills.
  • Excellent MS Office application skills (Word, PowerPoint, Excel, SharePoint).
  • University education or equivalent experience.
  • Bilingual an asset but not required.
What We Offer:
  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Outstanding Career Development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.
  • Hybrid flexible work model.

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process, including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

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