Customer Service Representative

2 weeks ago


Ottawa, Ontario, Canada Aramark Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Service Center Operator I. This role is responsible for providing exceptional service to our clients and customers, ensuring their needs are met promptly and efficiently.

Job Responsibilities
  • Respond to inbound calls and requests for service, prioritizing and coordinating tasks accordingly.
  • Identify and resolve customer issues, utilizing effective communication skills and problem-solving strategies.
  • Collaborate with internal resources to resolve service requests, ensuring seamless delivery of services.
  • Maintain accurate records and documentation of service requests, utilizing software to log activity.
  • Provide exceptional customer service, maintaining a friendly and professional demeanor at all times.

In this role, you will have the opportunity to develop new skills, work collaboratively with a talented team, and make a positive impact on our clients and customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

What You Will Need
  • Familiarity with computer applications and navigation of systems.
  • Demonstrated strong social skills, accuracy, and attention to detail.
  • Proven interpersonal and communication skills, both written and verbal.
  • Availability to work required hours based on business needs.
Salary Information

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and location. We offer a competitive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and opportunities for professional growth and development.

About Aramark

Aramark is a leading global provider of food, facilities, and uniform services. Our mission is to deliver exceptional service to our clients and customers, while fostering a culture of inclusivity, respect, and excellence. We are committed to hiring talented individuals who share our values and are passionate about making a positive impact in their communities.



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