Customer Service Representative

2 weeks ago


Ottawa, Ontario, Canada Aramark Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Aramark. As a key member of our service center, you will be responsible for providing exceptional customer service and support to our clients and guests.

About the Role

This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication skills. You will work closely with our internal resources to resolve service requests and provide solutions to our customers.

Responsibilities
  • Respond to inbound calls and emails from clients and guests
  • Prioritize and coordinate service requests to ensure timely resolution
  • Identify and resolve customer needs through effective communication and problem-solving skills
  • Maintain accurate records and documentation of service requests using software
  • Provide exceptional customer service and maintain a professional demeanor at all times
Requirements
  • Familiarity with computer applications and navigation of systems
  • Strong social skills, accuracy, and attention to detail
  • Proven interpersonal and communication skills, both written and verbal
  • Availability to work required hours based on business needs
What We Offer

Aramark offers a competitive salary range of $45,000 - $55,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Why Join Aramark?

We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we prioritize diversity, equity, and inclusion, and we encourage applicants from diverse backgrounds to apply.



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