Customer Service Representative
1 week ago
Carter's, Inc is the leading marketer of apparel for babies and young children in North America. As a Seasonal Sales Associate, you will play a key role in delivering exceptional customer experiences and representing our brand values to families across the region.
Key Responsibilities:
- Welcome customers with a warm greeting and provide personalized assistance with product styles, features, and benefits
- Confidently resolve customer issues and maintain a positive shopping experience in a fast-paced retail environment
- Meet customer needs by assisting with omnichannel sales and ensuring a seamless shopping experience
- Execute and expedite point of sale transactions efficiently
- Contribute to visual merchandising and store maintenance as needed
- Foster a deep understanding of current promotional events and the brand loyalty program to effectively communicate value to customers
- Maintain a safe and clean store environment while minimizing loss through excellent customer service
About Carter's, Inc:
- A company built on a culture of inclusivity, teamwork, and employee growth opportunities
- A collaborative work environment that prioritizes training and development programs for success
- We value caring, flexibility, and professional growth in every aspect of our business
Benefits:
- A flexible schedule tailored to your lifestyle, balancing work and personal activities
- Comprehensive benefits and perks including an Employee Assistance Program, mental health support, and a 30% discount on our brands
- Ongoing training and development opportunities to enhance your skills and grow professionally
Requirements:
- A solutions-focused mindset and enthusiasm for delivering exceptional customer experiences
- Demonstrated customer service and engagement skills
- Effective communication skills, both verbal and written
- The ability to multitask and manage competing priorities
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