Customer Service Representative

4 days ago

Ottawa, Ontario, Canada Savers Full time

About Us


Savers is a leading thrift operator in the United States, Canada, and Australia, dedicated to championing reuse and inspiring a second-hand culture.


Our mission is to redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing funding for community-based programs and services through our nonprofit partners.


We have over 300 stores across North America, employing more than 22,000 team members who make it possible for us to achieve our goals.


Our Brands



  • Savers (in the US)
  • Value Village (in Canada)
  • Unique (in Australia)
  • Village des Valeurs (in Quebec)

Job Summary


We are seeking Customer Service Representatives to join our team and create an awesome experience for our customers, donors, and other team members. As a key member of our customer service team, you will be responsible for providing excellent customer service, processing donations, and maintaining a clean and organized store environment.


What We Offer



  • A competitive salary of $42,000 - $55,000 per year, depending on location and experience
  • A comprehensive benefits package, including extended health care plans, company-paid life insurance, and a group registered retirement savings plan (RRSP) with matching provision
  • Comprehensive training and development opportunities to help you grow in your career
  • A fun and dynamic work environment with a team-oriented culture
  • Paid time off and a range of mental health services to support your well-being

Why Work for Savers?


At Savers, we pride ourselves on being a purpose-driven company that makes a positive impact on the planet and local communities. Our business model is designed to promote sustainability and reduce waste, and we are committed to creating a workplace culture that values diversity, equity, and inclusion.


As a Customer Service Representative, you will play a vital role in helping us achieve our goals and making a difference in the lives of our customers and community. If you are passionate about customer service, sustainability, and making a positive impact, we encourage you to apply for this exciting opportunity.

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