Customer Service Representative

2 weeks ago


Ottawa, Ontario, Canada Meryann Spa Inc. Full time
Meryann Spa Inc. Customer Service Role

We are seeking a highly skilled Customer Service Representative to join our team at Meryann Spa Inc.

About the Job

The successful candidate will be responsible for providing exceptional customer service, handling inquiries and resolving issues in a timely manner.

Key Responsibilities:
  • Greet clients and direct them to relevant contacts or services
  • Provide accurate and helpful information to clients and the public
  • Record and relay important information to ensure seamless communication
  • Schedule appointments and confirm bookings
  • Process invoices and payments efficiently
  • Perform various administrative tasks, including filing and mail management
  • Handle phone calls and relay messages effectively
  • Accurately calculate billing charges
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year of experience in a similar role
  • Excellent interpersonal and communication skills
  • Ability to work under pressure and meet deadlines
  • Attention to detail and organizational skills
Benefits:
  • Fulfilling work environment with opportunities for growth
  • Competitive salary and benefits package
  • Opportunities for professional development and training
Work Environment:
  • Fast-paced urban setting with a dynamic team
  • Access to public transportation

Estimated Salary: $45,000 - $55,000 per year



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