Disability Case Manager

4 weeks ago

Toronto, Ontario, Canada Alight Full time
Job Description

At Alight, we are committed to providing exceptional support to our employees and clients. As a Disability Case Manager, you will play a vital role in assisting employees who are off work or at risk of being off work due to health reasons.

Key Responsibilities:

  • Conduct thorough case assessments, gathering information from employees and their direct managers to understand the situation and identify potential barriers to a successful return to work.
  • Develop and implement strategies to address these barriers, working closely with stakeholders to ensure a seamless return to work or alternative plan.
  • Provide proactive communication with the employer's HR representative, ensuring that any case management issues are addressed promptly.
  • Manage the transition to LTD, providing medical and summary case management information to the insurer to ensure a smooth transition.
  • Attend team meetings and participate in other projects as assigned.

Requirements:

  • Minimum 5 years of experience in Disability Case Management (STD, LTD, RTW) or equivalent combination of experience and specialized education.
  • University degree in a related field, with additional coursework in occupational health, rehabilitation, legislation related to disability management, and helping relationship skills.
  • Strong interpersonal and helping skills, with superior assessment and problem-solving skills.
  • French/English language skills are an asset.
  • Demonstrated ability to manage complex tasks under tight deadlines.

What We Offer:

  • A competitive total rewards package, including health coverage options, wellbeing and support programs, retirement, vacation and sick leave, and continuing education and training.
  • A flexible working environment, with the option to work remotely and flexible hours.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a culture that enables every employee to thrive.

About Alight:

Alight is a global leader in human capital solutions, providing innovative solutions to help companies and employees succeed. We are committed to making a positive impact on the lives of our employees, clients, and communities.

Why Work with Us:

At Alight, we value our employees and offer a range of benefits and opportunities for growth and development. We are committed to creating a culture that is inclusive, diverse, and supportive, and we believe that our employees are our greatest asset.

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