Disability Case Specialist
1 month ago
Job Title: Disability Case Specialist
Job Summary:
The Centre for Addiction and Mental Health (CAMH) is seeking a Disability Case Specialist to join our Health, Safety & Wellness department. As a key member of our team, you will play a critical role in supporting employees experiencing non-occupational related illnesses or injuries.
Key Responsibilities:
- Manage all aspects of the claim administration process, ensuring compliance with applicable legislation, such as AODA, Employment Equity Act, Human Rights and Privacy legislation, HOODIP guidelines, and CAMH policies and procedures.
- Collaborate with internal and external stakeholders to ensure positive, timely return to work outcomes, with a focus on duty to accommodate, safety, and a positive employee experience.
- Respond to case issues objectively and tactfully, maintaining external linkages to best practices in disability case management.
- Partner with CAMH third-party Insurer to manage activity throughout the claim life cycle, facilitating the return to work process and coordinating the medical accommodation process.
- Creatively implement and evaluate return-to-work strategies, including modified work programs or permanent accommodation arrangements.
- Prepare metrics and absence reports, identifying trends for internal stakeholders on leaves and absences.
- Collaborate with HR business partners to plan for new procedures, training, and monitoring work once new processes have been implemented to evaluate outcomes, ensuring internal compliance, and identifying any ongoing training needs.
Requirements:
- Three to five years of progressive experience in all aspects of absence disability claims management and return to work principles in a unionized environment.
- Strong knowledge of insurance policy interpretation, Human Rights legislation.
- Preferably possess a Baccalaureate Degree in Nursing, Kinesiology, or one of the allied health/rehabilitation sciences.
- Certification as a Disability Management Professional (CDMP) or Certified Return to Work Coordinator (CRTW) is an asset.
What We Offer:
A competitive salary and benefits package, as well as the opportunity to work in a dynamic and supportive team environment.
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