Administrative Support V: WCB Reconciliation Specialist

6 days ago


Calgary, Alberta, Canada Alberta Health Services Full time

About the Role:

The Administrative Support V - WCB Reconciliation Specialist is a subject matter expert who works independently to provide a full range of educational information, analysis, and investigative problem-solving to address a broad range of issues for stakeholders, including HR colleagues, managers, and employees. They must have a strong knowledge of Collective Agreements, CRA legislation, and the application of the appropriate rules for all employee groups.

Key Responsibilities:

  • Provide expert advice and guidance on WCB reconciliation matters
  • Investigate and resolve complex or unusual problems and issues related to the Overpayment process or the reconciliation of that process
  • Collaborate with employees, managers, other HR departments, and third-party providers to reconcile and resolve issues
  • Use judgment to resolve and reconcile WCB reconciliation problems and issues
  • Apply extensive knowledge of programs, processes, and systems to carry out core duties and responsibilities

Requirements:

  • Completion of post-secondary education (certificate in office or business administration)
  • Previous experience with PeopleSoft, SAP, or JD Edwards is preferred

About Alberta Health Services:

Alberta Health Services is a healthcare organization that provides a range of services to Albertans. As an Administrative Support V, you will be working in a dynamic and fast-paced environment, supporting complex procedures, practices, and initiatives within a department or program.



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