CanDeal Fixed Income Market Specialist

6 days ago


Toronto, Ontario, Canada CanDeal Full time

Why Work at CanDeal?

We are a leading provider of electronic marketplaces and data services for Canadian dollar debt securities and derivatives. Our Markets Division offers access to a deep pool of liquidity for Canadian government, agency, provincial, and corporate bonds, as well as money market instruments and interest rate swaps.

We deliver data products and other services that support business, trading, and technology needs for participants in the Canadian capital markets.

This is an exciting time to join our growing organization led by visionary leaders who are shaping their industry's future.

About the Role

The Client Experience and Product Support Specialist provides institutional client and dealer support by understanding marketplace participants' needs, troubleshooting, and resolving problems for all company-supported applications in a timely manner.

This role maintains and enhances current client and dealer relationships through effective communication, problem-solving, and institutional client and dealer training. It also promotes CanDeal products and features.

Key Responsibilities
  • Developing relationships with fixed income market participants
  • Coordinating with salespeople to enhance client and dealer experiences
  • Mentoring team members on fixed income inquiries and general knowledge of fixed income and derivatives markets
  • Assisting in training fixed income participants on Trading applications and promoting new products and features
Requirements
  • University degree or college diploma in a related program
  • Minimum 5 years of fixed income market experience, either buy side or sell side
  • Advanced knowledge of the trade cycle, dealer/client relationships, and related troubleshooting
Benefits
  • A competitive salary range of $80,000 - $120,000 per year
  • Ongoing learning and development opportunities
  • Working with innovative technology and an industry pioneer
  • Opportunity to evolve with a growing organization

Please note that only those candidates selected for an interview will be contacted.



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