Engineering Administrative Assistant

3 weeks ago

Vancouver, British Columbia, Canada Cathay Pacific Airways Limited Full time

Company Overview

Cathay Pacific Airways Limited is a global airline that prides itself on its Hong Kong heritage and diverse workforce. We are committed to creating lifetime customer loyalty, value for our shareholders, and satisfaction and enrichment for our employees.

Job Summary

We are seeking an Engineering Administrative Assistant to join our team in Vancouver. The successful candidate will support the Engineering Manager in all administrative duties and associated activities for the Line Station to achieve legislative and company requirements.

Key Responsibilities

  • Establish and maintain strong relationships with customer airlines
  • Provide administrative support with company material handling, storage, and custom clearances
  • Ensure accurate and timely entry of flight handling records
  • Liaise with local Engineering offices and Hong Kong Line Maintenance to comply with company procedures
  • Support the maintenance of office stock and perform audits
  • Assist with local and Hong Kong Line Maintenance projects as requested
  • Maintain operational familiarity with various communication methods, including walkie-talkie, internet, facsimile, Microsoft Teams, and SITA
  • Assist with the placement of orders and process refunds
  • Accurately enter third-party customers' sales and cost figures
  • Support the arrangement of duty travel for Engineering team employees, relief engineers, auditors, and other visitors as required
  • Assist with arranging both internal and external events
  • Provide administrative support to Engineering team members and visitors as required
  • Perform other reasonable tasks as requested

Finance

  • Input salary data, including overtime and allowances, for Engineering team members and reconcile against attendance records
  • Examine invoices from Ground Handling Agents and service providers to ensure claims match internal records for correct payment and adjust as required
  • Process invoices and other financial transactions via SAP
  • Prepare and submit invoices for third-party customers
  • Monitor monthly expenditure and ensure it is used within budget
  • Verify the accuracy of claims made through FIORI by engineers
  • Manage petty cash and ensure usage records and supporting documents are correctly maintained

Working Environment and Safety

  • Maintain personal safety at all times while on duty
  • Control inventory of first aid kits and other tools for hygiene control
  • Report any unsafe work conditions and hazards
  • Participate in fire drills or other safety drills/trainings

Equipment, Tooling, and Facilities

  • Assist with the administration of station ground equipment and vehicles
  • Assist with station engineering office/store fire protection
  • Ensure office maintenance and cleanliness of the Engineering facility
  • Operate vehicles in restricted areas to transport documents/goods and personnel as required
  • Assist in purchasing maintenance tools as requested

E&A

  • Emergency and Accident and Crisis Response responsibilities as required

Requirements

  • High school graduation or above
  • Excellent ability to speak, read, and write in English
  • Experience working in an airline/airport environment is an advantage
  • Previous customer service, flight operation, or cargo handling and/or administrative duties
  • Strong time management skills with the ability to prioritize and adapt to changing tasks
  • High attention to detail and able to work unsupervised
  • Proven ability to deliver results and help drive internal and external customer success
  • Demonstrable ability to remember and follow company policies and procedures
  • IT literacy, including Microsoft 365
  • Demonstrable aptitude for understanding aircraft maintenance administration requirements
  • Possess a valid Class 5 Canadian driver's license
  • Must have the right to live and work in Canada

Benefits

  • Travel privileges on Cathay Pacific Airways Global Network
  • Extensive well-being programs, including health, dental, prescription, vision, virtual doctor visits, and flexible spending accounts, and employee assistance program benefits to help you stay well
  • Pension Matching Program
  • Paid Holiday & Vacation
  • LTD & Basic Life Insurance
  • If this position requires a uniform, a uniform allowance will be provided

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